AI-Driven Agents, Human-Centered Service

July 21 - 22, 2026 | Free CX Network Webinar Series
WATCH ON DEMAND

Meet the Speakers

Heather Arthur
Heather Arthur
VP, Global Client Experience Centres
Scotiabank
Scotiabank
Sujit Mohanty
Sujit Mohanty
Senior CX Program Manager
TikTok
TikTok
Tristan Rayroles
Tristan Rayroles
Head of CX, International Wholesale Market
Orange
Orange
Valentina Cesani
Valentina Cesani
Chief Operating Officer
Rail Europe
Rail Europe
John McCahan
John McCahan
Chief Customer Experience Officer
Fellers
Fellers
Rufus Kahler
Rufus Kahler
Head of Product Design, Content and Research
Back Market
Back Market
Bryce Ackerman
Bryce Ackerman
Workforce Management Leader
Roche
Roche
Anthony Cashel
Anthony Cashel
Chief Operating Officer
PayByPhone
PayByPhone
Andrew Dell
Andrew Dell
Support Operations Architect
SuperDispatch
SuperDispatch
Allen Crane
Allen Crane
Fractional Chief AI & Analytics Officer
Former USAA
Sylvain Perron
Sylvain Perron
Co-founder & CEO
Botpress
Botpress
Keith Wilson
Keith Wilson
VP, CX Strategy
CSG
CSG
Rodrigo De Cossio
Rodrigo De Cossio
AVP Western Europe
Parloa
Parloa
Antony Passemard
Antony Passemard
VP, Customer Strategy
Cresta
Cresta
Ali Tore
Ali Tore
Senior Vice President and GM, Conversational AI
RingCentral
RingCentral

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